In any industry, successful technology adoption can be the difference between gaining a competitive edge and falling behind. With nearly 36% of tech implementations failing due to poor fit with existing processes and 22% from inadequate training, the truth is clear: simply buying tech isn’t enough.
While hardware and software functionality and reliability are critical, it's not always the technology that makes or breaks it—but the team behind it.
At Tenna, we don’t just sell location trackers and equipment management software. We deploy full-scale telematics implementation experts who walk alongside you from project kickoff to ROI realization. This partnership-first approach is designed specifically for construction professionals who need fast, reliable, and strategic technology adoption that actually sticks and who are serious about gaining value from their investment.
Read on to learn more about our approach at Tenna and why we believe partnering with a provider that supports implementation and training is critical to success.
The Problem: Slap-and-Track Doesn’t Work When Implementing Fleet Telematics
Most contractors have heard the promise: "Buy our hardware, plug it in, and watch the data roll in." But, in reality, the “plug-and-play” concept leaves too much room for failure because not enough attention is spent on ensuring the trackers are truly installed properly, are verified on the platform that data is flowing through, and that your team knows how to troubleshoot when something goes wrong at the point of installation or later.
The construction industry is already burdened by complex logistics, labor shortages, and tight margins. You don’t have time—or budget—for technology that doesn’t deliver. That’s why proper implementation is not a luxury; it’s a necessity.
The Solution: A Proven, In-House Implementation Process for Successful Construction Technology Adoption
Tenna stands apart because we understand your jobsite, your teams, and your pain points. Our heavy-diesel mechanic installers, in-house Implementation specialists and Customer Success teams are construction veterans on our staff who manage your rollout like a project—with milestones, KPIs, and buy-in from every stakeholder.
Did you know?
of telematics failures stem from low adoption
fail due to poor integration with existing systems
Here’s what sets Tenna apart and why it matters:
Structured Tech Implementation Planning, Customized to You
From the first project kickoff call to ongoing business review meetings, Tenna creates a detailed implementation plan aligned with your goals, assets, and field operations—not a one-size-fits-all template. We assign a dedicated customer success manager to your account to quarterback the process, ensuring full communication and accountability throughout.
And this doesn’t just apply to implementation and training! Account managers are with you through your entire relationship with Tenna, available to trouble shoot, identify opportunities, and help streamline how your team uses and grows on our equipment management platform.
Onsite Hardware Installations by Telematics Experts with Construction Industry Experience
This is not a box-drop operation. Tenna sends our own professionals onsite to:
Conduct safety briefings
Install and test hardware
Ensure accurate data via tracker verification
Deliver daily process recaps
Tracker installation is a thorough process and requires attention, which ensures you are set up properly and feeding good, reliable data into the platform. Doing it any other way is a high risk to the contractor. Good data comes from the field, and not giving proper attention at the installation phase routinely sets contractors up for failure.
We have seen this firsthand and have heard it from customers who have switched to Tenna from other providers. As a result, we created a detailed installation program for quality control and robust mechanic training for self-sufficiency in the future. We don’t leave until installations are quality controlled and we both agree that everything works flawlessly. However, if ever a problem does arise, your dedicated account manager is only a phone call away.
On-site Training That Drives Shop and Field Adoption
Unless you’re new to the business, you know that tech adoption fails when the field team isn’t on board. Tenna solves this with:
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- Face-to-face training tailored by role (e.g., mechanics, operators, admin, etc.)
- Mechanic training to ensure know-how and best practices for future installs performed in-house
- Dedicated help line available via call, email and chat
- Online resources accessible 24/7
- Advanced power user and data analytics training to unlock ROI
We’re not just checking a box. We’re building confidence and clarity at every level of your team.
The Payoff for Your Construction Business: ROI, Efficiency, and Confidence
With Tenna’s implementation approach, you’ll get more than operational visibility. You’ll see improved jobsite efficiency, fleet utilization, and project profitability faster than ever before. That’s why contractors describe Tenna as a true partner, not a vendor.
Implementing new technology in construction is tough, but, with Tenna, you're not alone.
If you’re considering telematics or struggling with underused equipment tracking solutions, it’s time to rethink the partner strategy behind the product.
Our team was thoroughly impressed by the effort and time given by Tenna's Team to ensure a successful implementation.
COO, E-Z Construction
A technology provider should do more than deliver tools—they should deliver outcomes. With dedicated implementation teams, field-proven onboarding processes, and ongoing customer success, you get the competitive advantage and ensure your investment doesn’t just sit on the shelf.
Ready to implement telematics the right way? Lets talk.